Microsoft Client Relationship Management

Faster customized service with personalized touch results in higher customer satisfaction. It is an era where users wanted personalized services customized to their advantage. In that aspect it gets highly cumbersome for large enterprises to delivers a highly personalized experience of its services to the targeted userbase.

Offering one-on-one attention doesn't always mean adding employees or draining resources to manage clients individually. It is an era of automation and Microsoft CRM (Client Relationship Management ) Software Solutions is an ideal path for organizations to personalize many automated tasks and better serve customers.

CRM: The Benefits

  • CRM helps your small-to medium-sized business and divisions of larger organizations increase sales success, deliver superior customer service, and make informed business decisions.
  • The most important attribute of using Microsoft CRM Services is that behind-the-scenes routines can be automated, streamlining the overall process in to a seamless task scheduler.
  • The core functionality of of Microsoft CRM is that you decide what works best for your department and customers. Moreover you can even put in a logic that customizes the system to accommodate your requirements.
  • Microsoft CRM integrates with Microsoft Office, Microsoft Business Solutions for Financial Management, and other business systems to give employees a complete view of customer information.
  • The ease of integration with Microsoft Office is of particular value-enabling staff to access Microsoft CRM information from
  • Microsoft Office Outlook and work online or offline with access to sales functionality.
  • Shorten sales cycles and improve customer loyalty by automating day-to-day tasks for sales, customer service, field service, call center, and marketing professionals with Microsoft Business Solutions for Customer Relationship Management Web-enabled modules.

A-1 Technology and Microsoft CRM Software Solutions:

We at A-1 Technology have been extensively involved in implementation and consultancy of Microsoft CRM Solutions. Our core competencies along with years of experience in implementing Microsoft services make us an ideal choice. Being a Gold Certified partner of Microsoft, we have been involved in various projects and have helped many clients globally making them efficient and proficient in dealing with various day to day business crises.

We have a team of highly skilled and dedicated CRM consultants that have immense expertise in customizing the Microsoft Software services as per the requirement of the client. Our expert development team also provides efficient maintenance support for the CRM to increase performance and availability while minimizing downtime.

By customizing the integrated Sales and Customer Service modules as per the need of the client we enable the employees to share information and improve sales success and deliver consistent as well as efficient customer service. Our services include:

  • Sales management.
  • Business Consulting.
  • Analytical reporting.
  • Maintenance & Support.
  • Testing overall framework.
  • Customer service management.
  • Business Marketing Campaigns.
  • Integrating overall services.
  • Marketing activity management.
  • Building an overview of Roadmap.
  • Improved Customer Communication.
  • Microsoft CRM Software Solutions.

Our Clients