Quality Assurance means giving complete satisfaction - providing customers with what they want, when they want it, at a price they can afford. "Fitness for Purpose" is the phrase which best explains the concept and employs the principle of "Get it right, first time, every time".
Quality assurance is essential to the success of business. To make a difference, good quality practice must be embraced by senior management and instilled within an organization’s culture. Quality is not just about implementing a system or working towards a set standard. It is an attitude, a way of working, which not only improves businesses but the way people work and live.
Quality Assurance is a company wide commitment to quality involving each employee from top management to the newest recruit, with the aim of making everyone aware of the importance of their own particular role and where it fits into the drive to improve total quality. It requires that "standards" are set for products and services and that a documented and workable system of management control is in place within the company to ensure that such product and service standards are met. It is a continuous process to ensure that quality of service is consistently maintained and in the most efficient and economic manner.
A-1 technology is a major force in the pursuit of quality. It makes a key contribution to businesses and public services both in the USA and overseas. A-1 technology exists to facilitate and promote the use of quality to add value to organizations and enhance the standing of quality professionals.
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