CRM News offers “10 ways to get offshoring right”:
1. Never Outsource Your Core Value
2. Get Boardroom Ownership
3. Forge Internal Competencies
4. Fix Your Process Before Offshoring It
5. Demand Domain Expertise
6. Require Evidence of Best Practices
7. Write Talent Into the Contract
8. Investigate Pricing Models
9. Acclimate to Cultural Differences
10. Get Your Feet Wet

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The article sponsored by A-1 Technology Inc, dealing in offshore outsourcing and software development outsourcing.