Offshoring improves business competitiveness
Sunday, June 12, 2005
From: personneltoday
Eight in 10 organisations believe that offshoring has improved their competitive position, according to a research by the National Outsourcing Association (NOA).
The study also shows that a quarter of organisations now use offshore business process service delivery.
According to the study, the main ways that offshoring affects the competitiveness of organisations were identified as a combination of improved customer services, reduced costs, improved scalability and ability to manage fluctuations in workload. On the whole, respondents reported an average return on investment of around 29 per cent through the use of offshore services.
According to the research, 84 per cent of respondents believe that the use of offshore services makes a net contribution to the
The NOA study also found that organisations were 100 per cent satisfied with the calibre of personnel and data security in offshore locations. The lowest satisfaction ratings were related to cultural compatibility (67 per cent) and language capability (67 per cent), indicating that organisations need to carefully assess these factors before opting for an offshore service.
Offshoring seems to be gradually shaking off the negativity that has surrounded it. Organisations are beginning to realise the real benefits that offshoring can bring, if managed effectively.
For the best Offshore Software Development, i.e., software Development outsourcing and Offshore outsourcing services, contact A-1 Technology, Inc, an offshore outsourcing company.
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